F.A.Q

My soap stock has now all been moved to France. I do offer International shipping but all shipping prices are determined by La Poste and is unfortunately out of my hands. If you live in UK and you are not in a hurry, you can however pre-order soaps by sending me a message and I will send you your soap next time I travel to UK (This might take more than a month). With Brexit, all orders to UK are now subject to duties. I encourage you to educate yourself about extra VAT or customs charges applied within your country.  Many international customers may need to pay these extra fees before they can receive their parcels.  Be aware so that you are not caught off-guard by extra charges, or end up having your parcel returned to me because it sat too long "unclaimed" at your local postal service office.
Please ensure your enter your address correctly, as I will not be responsible for incorrect delivery or package theft. Please do not hesitate to contact me with any questions or concerns regarding shipping. I will always do what I can to help!)

Due to the nature of soap, I do not accept refunds or returns. Soap is an intimate, sanitary product that I cannot resell once it leaves Saveur Savon HQ. Cancellations will not be accepted after the order has been shipped. Refunds will not be given for change of mind. Refunds will not be given for allergies or reactions. I state every ingredient clearly on the label and the website, please be sure to read correctly and proceed as needed.

If items arrive damaged, incorrect or any other not-so-good stuff, please reach out so I can try to rectify the situation! Always here to help and make sure you're happy with your order!

Yes I do. If you are interested by personalised soaps for your business, wedding, baptism or any other special occasion, please feel free to contact me. Minimum order of 13 similar soaps.

Absolutely! My soaps are completely vegan and palm free. Zero animal testing as well.
All the products are soy free, sulfate(SLS) free, paraben free, gluten free, and vegan friendly. Exceptions will be clearly noted on listings for your convenience.  I might use locally made honey in a soap but if I do I will always state it in the product description.

Eco-Friendly Packaging

I am trying to remain as low waste and plastic as possible. I do not buy any wrapping or packaging as I consider it to be useless, since they will be through away as soon as you open your parcel. My soaps are packed in reused papers and bubble wrap that I saved from my own purchases or that I recycle from local businesses.

Orders will be shipped 1-2 days from order date. I use the French postal service La Poste. Depending on what country you live in, your parcel will arrive between 5 to 8 business day. Shipping costs are calculated by the weight of the parcel.